If you recently open an account with American Express and don’t know where to start regarding online banking, look no further! If you continue reading below, you can learn how to make the most of your American Express account.

Table of Contents

Log In From a Computer

When you are at the American Express homepage, you should see the ‘Log In’ button at the top left page! All you have to do is type your username and password into the information bars.

Please note that when signing in with American Express, you have to select what type of account you have:

Cards – My Account (default)
Membership Rewards
Merchant Account
American Express @ Work

If you don’t want the hassle of filling it out every time, you can click the ‘Remember Me’ checkbox, but do take precaution and consider whether or not someone could find and steal your personal information. Especially if you’re using a share computer or public WiFi!

Log In From a Mobile Phone or Tablet

If you have an American Express account, you can easily download the app via iOS or Android devices. You can also text MOBILE to 86509 to receive a link to the app itself and then just download it to your phone.

Once downloaded, you’ll be prompted to log in, so enter your username and password. After logging in, you can do whatever you need to on your account, you can deposit checks, set automatic bill pay, and check your history of transaction, whenever and wherever.

Once of the best features that the American Express mobile app has is the chat function; with the app, you can message customer service and receive support wherever you need it.

How to Get Forgotten Username or Password

There are times when we forget our username or password, but you don’t have to worry about the hassle of figuring out what it was! American Express makes it easier for your to retrieve information safely!

To verify your identity, you need to provide American Express the following information:

Your 15-digit card number
Your four-digit card ID
The last four digits of your Social Security number
Date of birth

Then they will send your information through a confirmation email and will prompt you to change your account login information.

How to View Your Bank Statements

It’s going to be easy to find and view your bank statement since Bank of America is an online bank. Once you log in and click on statements, you can sort and organize how you want to see your transaction history. Furthermore, you can download your transaction history as a PDF, CSV or Excel file. Get ready to excel at finance with this tool.

Contact American Express Customer Service

merican Express has several ways to contact its customer service department. If you’re partial to phone calls, you can call 24/7 at:

1-800-528-4800
1-800-221-9950 for individuals who are deaf or hard of hearing

Bottom Line

Online banking can be beneficial for you because instead of having to visit a physical branch to conduct business, or mail out checks using the postal service, you can do it all on your computer or other devices.

In addition, check out their personal savings account and the latest American Express credit card bonuses! Not your bank? If you’re banking with another institution, you can check out our bank guide master list to help you with your banking questions or browse through our archives.