Capital One 360 is an online bank offering great banking services and high savings. They offer savings, checking, CDs, and money market accounts.

Read our guide to learn how to access and use your Capital One Bank account and ways to take full advantage of its online and mobile banking services.

Table of Contents

How to Log In from a Computer

At the top right of the Capital One home page, you’ll see a sign-in to your account in the top right corner. You can type your username and password into the respective fields.

You can also click “Remember Me” option to make it easier to log into your account next time. But please note, if you are sharing a computer or public WiFi, avoid saving your login credentials as it can put your personal information at risk.

How to Log In from a Mobile Phone or Tablet

If you have a Capital One account, you can download the app to both Apple and Android devices easily. Once downloaded, you can log in like normal. Then you’ll have the ability to deposit checks, set automatic bill pay and see a history of transactions at any time.

How to Retrieve a Forgotten Username or Password

Capital One makes it easy to retrieve your information and stay safe. To verify your identity, you’ll have to provide Capital One the following personal information:

Last name
Social Security number
Date of birth

Afterward, Capital One will send your information in a confirmation email to you.

How to Contact Capital One with Account Problems

You have several ways to contact Capital One’s customer service:

800-655-2265, for Capital One banking support in U.S.
800-227-4825, for Capital One credit card products in U.S.
877-442-3764, for Capital One online banking assistance

When calling internationally, you’ll need to to first get in touch with an international operator. Tell them you’re calling the U.S. collect and provide this number: 804-934-2001. When asked for a name, just say you’re a Capital One customer.

Bottom Line

Online banking can be beneficial for you because instead of having to visit a physical branch to conduct business, or mail out checks using the postal service, you can do it all on your computer or other devices.

In addition, check out the latest Capital One Bank Promotions! Furthermore, if you’re interested on banking with Capital One read our Capital One bank review and see if their services if what you’re looking for.

Not your bank? If you’re banking with another institution, you can check out our bank guide master list to help you with your banking questions or browse through our archives.