Chase is one of the biggest banks in the Unites States, they offer everything from business checking, consumer checking, and savings accounts, as well as a popular range of credit cards.
Read our guide to learn how to access and use your Chase Bank account and ways to take full advantage of its online and mobile banking services.
| PROMOTIONAL LINK | OFFER | REVIEW |
| Chase Business Complete Checking® | $300 or $500 Cash | Review |
| Chase Private Client | $3,000 Cash | Review |
| Chase Total Checking® | $300 Cash | Review |
| J.P. Morgan Self-Directed Investing | Up to $700 Cash | Review |
| Chase College CheckingSM | $100 Cash | Review |
| Chase Secure BankingSM | $100 Cash | Review |
How to Log In from a Computer
On the top right page of Chase homepage, you’ll see the place to sign into your account. All you have to do is type in your username and password into the slots.
You also have the option to click the “Remember Me” box, but keep in mind that when you’re using a shared computer or public WiFi, you might want to opt on that since there’s a security risk.
How to Log In from a Mobile Phone or Tablet
The Chase mobile app is available for both iOS and Android platforms, you cam download the via the Apple app store and Google Play. Please note that you’ll need to use your laptop or tablet to create your Chase login information before using the app.
Once logged in, go ahead and tap on “Request an Identification Code” and choose whether or not you’d like to receive it via email, text, or phone call. Then enter the code and your password to complete the process.
The Chase mobile app has many features like depositing checks, transfer money, and make payments. Not only that, you can use the branch locator if you ever need to visit or find a brick-and-mortar branch.
How To Retrieve a Chase Login Information
If you lose your Chase login information, the “Forgot username/password” link can be found under the “Sign in” button on the Chase homepage.
You’ll need to provide your Social Security number or tax ID number for identification as well as your account type. Chase will assist you on finding your username or resetting your password, so you can use your account as soon as needed.
How to Find your Chase Account Statements
Chase makes it easy for their customers to find their statements at any time. You can see up to seven years of your statements.
Once you log in on your mobile phone or tablet, you can click on “See Statements” in the summary section. If you’re on the desktop, after you log in, select the menu button to reveal further options and select “Statements & documents” from that list.
How to Contact Chase with Account Problems
You can contact Chase for customer service and reach them between 7 a.m. to midnight ET:
- 1-877-242-7372 if you’re in the U.S.
- 1-713-262-3300 if you’re outside the U.S.
If you’re in the military, try these numbers:
- 1-877-469-0110 if you’re in the U.S.
- 1-318-340-3308 if you’re overseas
If you prefer a more in-person approach, you can schedule a meeting with a Chase banker online. Then you get to meet that banker in person on the scheduled time and date to talk about what you’ve scheduled them for. These appointments are available to those with and without Chase bank accounts.
Chase Bank Promotions
 • Earn up to $500 when you open a new Chase Business Complete Checking® account. For new Chase business checking customers with qualifying activities. • Multiple ways to waive the $15 Monthly Service Fee, including maintaining a minimum daily balance or purchases on your Chase Ink® Business credit card. • Full-service business banking. Convenient access to all your business banking services in one place -- lending, checking, credit card and payment solutions. • Your choice of payment types. Choose from a full range of options for accepting payments and making deposits that include Zelle®, Online Bill Pay, wire transfers and ACH payments. • Convenient access to payment processing. Process all major debit and credit cards with QuickAccept®. It's a built-in feature with your Business Complete Checking account. • Get support you can rely on. Get access to our customer support team, plus a wide array of solutions that carter to every stage of your business • Full-featured banking online and on-the-go. Manage your business' finances on your terms with the latest online and mobile banking technology. • Associate Debit and Employee Deposit Cards available upon request |
 • New Chase checking customers enjoy a $300 bonus when you open a Chase Total Checking® account with qualifying activities • Chase Mobile® app - Manage accounts, pay bills, send money to friends with Zelle® and deposit checks from almost anywhere. • Chase Overdraft AssistSM – no overdraft fees if you’re overdrawn by $50 or less at the end of the business day or if you’re overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day* • Help keep your money protected with features like Zero Liability Protection, fraud monitoring and card lock. • Chase Total Checking includes FDIC insurance up to the maximum amount allowed by law. • With over 4,700 branches, Chase has the largest branch network in the U.S. plus access to more than 15,000 ATMs. • Open your account online now • Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit locator.chase.com. *With Chase Overdraft AssistSM, we won’t charge an Overdraft Fee if you’re overdrawn by $50 or less at the end of the business day OR if you’re overdrawn by more than $50 and you bring your account balance to overdrawn by $50 or less at the end of the next business day (you have until 11 PM ET (8 PM PT) to make a deposit or transfer). Chase Overdraft Assist does not require enrollment and comes with eligible Chase checking accounts. |
 • You're eligible for up to a $3,000 bonus when you open a new Chase Private Client CheckingSM account with qualifying activities. • Speak with a Private Client Banker to open your Chase Private Client CheckingSM account today. Schedule your meeting at your nearest branch to get started. • Priority service for everyday banking. Receive personalized attention from a dedicated Chase Private Client Banker and 24/7 access to a U.S. based banking service line. • Earn $1,000 when you deposit $150,000 or earn $2,000 when you deposit $250,000 or earn $3,000 when you deposit $500,000. • No fees at Chase and non-Chase ATMs worldwide. • No Chase fee on incoming or outgoing wire transfers. • Enjoy higher limits on Chase Private Client debit card purchases and ATM withdrawals, as well as higher Zelle® and Chase QuickDepositSM limits. • Relationship rates which may make you eligible for a 0.25% auto loan rate discount, and invitation-only events. • Enhance your relationship with access to a J.P. Morgan Private Client Advisor who can help create a personalized investment strategy. • Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. Deposit products are FDIC insured up to the maximum amount allowed by law. |
 • Enjoy $100 as a new Chase checking customer when you open a Chase College CheckingSM account and complete 10 qualifying transactions within 60 days of coupon enrollment. • $0 Monthly Service Fee while in school up to the graduation date provided at account opening (five years maximum) for students 17-24 years old. • Wire funds internationally using the Chase Mobile® app or chase.com. Send money to recipients around the world with multiple currency options. Fees apply. • Keep track of your money with confidence and control in the Chase Mobile® app. The Chase Mobile app helps you bank securely and conveniently from anywhere. • With Zelle®, you can send and receive money with people and businesses you know and trust who have an eligible account at a participating U.S. bank. • With Fraud Monitoring, Chase may notify you of unusual debit card purchases and with Zero Liability Protection you won't be held responsible for unauthorized debit card purchases when reported promptly. • JPMorgan Chase Bank, N.A. Member FDIC *With Chase Overdraft AssistSM, we won’t charge an Overdraft Fee if you’re overdrawn by $50 or less at the end of the business day OR if you’re overdrawn by more than $50 and you bring your account balance to overdrawn by $50 or less at the end of the next business day (you have until 11 PM ET (8 PM PT) to make a deposit or transfer). Chase Overdraft Assist does not require enrollment and comes with eligible Chase checking accounts. |
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Bottom Line
Online banking can be beneficial for you because instead of having to visit a physical branch to conduct business, or mail out checks using the postal service, you can do it all on your computer or other devices.
In addition, check out the latest Chase Bank Promotions! Furthermore, if you’re interested on banking with Chase read our Chase bank review and see if their services if what you’re looking for.
Not your bank? If you’re banking with another institution, you can check out our bank guide master list to help you with your banking questions or browse through our archives.
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