CIT Bank offers great savings and money market accounts, CDs with varying maturity, and home mortgage loans. Since CIT Bank is strictly an online bank, you will handle all of your transactions from your computer or mobile device.

If you find yourself forgetting your CIT Bank username or password, you can continue reading to learn how to login to your online bank account.

Table of Contents

Log In From a Computer

To log in to your CIT Bank accounts, follow these steps:

Visit CIT Bank Online
Click Sign in, then Online Banking
Enter your User ID and Password

Because this bank is offered primarily online, they have limited account access over the phone. However, you will need your personal identification number (PIN) to access your account.

Log In From a Mobile Phone or Tablet

Furthermore, you can also login to your account by using the mobile browser. All you have do is download the CIT mobile banking app and once you have done that:

Enter your CIT Bank login details
Click “More” then Customer Service
Select Mobile Banking
Follow the steps to enroll your smartphone or tablet

How To Retrieve a Forgotten Username or Password

If you did forget your login information, CIT will help you retrieve that information. However, you must provide the following personal information:

Account Number
First Name
Last Name
Last Four Digits of Your Social Security number

If you are missing any pieces of the information listed above, you can always call CIT for more help at 1-855-462-2652 and press #3 for assistance.

The customer service representative that speaks with you will need to confirm your identity before they release any information.

If you forgot your telephone banking pin, you can always select option #5 from the main menu.

How to View Your Bank Statements

You can easily check your bank statements by downloading or printing it directly from the bank website. Not only that, you can also view them through the mobile app.

Contact CIT Customer Service

CIT Bank offers several ways for their customers to reach customer service.

Keep in mind though that the customer service line often has long wait times, so they recommend that you try to solve your own problems through one of the online options first.

If you end up still need to speak to a customer service representative, call 1-855-462-2652. CIT Bank’s customer service is available:

Monday–Friday 8 AM–9 PM ET
Saturday 9 AM–5 PM ET
Sunday 11 AM–4 PM ET

You’ll hear the following options:

Press #1 if you are a new customer
Press #2 for account information
Press #3 for help with online or mobile banking
Press #4 for interest rate information
Press #5 to change your PIN
Press #0 to speak to a customer service representative

For Specific Concerns

If you want to know your balance and don’t have internet access, you can call 1-855-462-2652 and press #2. Choose the the account you have: savings, CDs, or money market. You’ll also need to enter your PIN.
If you have questions about bank forms, email bankingforms@cit.com or mail the forms to:
CIT Bank, N.A.
P.O. Box 7056
Pasadena, CA 91109-9699
If you have a CIT Bank home loan, you can reach them at 1-800-217-6629 Monday through Friday 9 AM to 8 PM.

Opening A New Account With CIT

Start a new account with CIT Bank by clicking Open Account in the right upper corner of their homepage. You’ll need the following information to open an account:

Name(s) on the Account
Birthdate(s)
Mother’s Maiden Name
Home Address
Primary Phone Number
Email Address
Social Security Number
Employer Information
CIT Bank Promo Code (if applicable)

This process will take about five to ten minutes to complete and submit the whole application. Once you finish, you can make a deposit and finish the account setup.

To aid in the verification process, CIT might send micro-deposits to your existing account to verify. They are normally a few cents and helps CIT verify your account.

CIT Bank Promotions

CIT Money MarketCIT Savings BuilderCIT CDCIT No Penalty CD

Learn more about CIT Bank Money Market. Our full list of CIT Bank bonuses here.

Learn more about CIT Bank Savings Builder. Our full list of CIT Bank bonuses here.

Learn more about CIT CD account. Our full list of CIT Bank bonuses here.

Learn more about CIT No Penalty CD account. Our full list of CIT Bank bonuses here.

Bottom Line

Accessing your CIT Bank account is easy when you know your login ID and password. Consequently, if you forget that information, you’re going to have to work hard to get the information you need.

As mentioned above, try to resolve your issue by looking through CIT’s help section before calling customer service.

For more posts like this, learn more about CIT Bank and check out our list of the latest CIT Bank Promotions or our Bank Bonuses, Saving Rates and Credit Card Bonuses!