Citibank operates only on 700 branches across the U.S. They offer affordable access banking for different types of account holders as well as credit cards. However, their service fees and balance requirements are more on the higher side.
Compared to Bank of America that has more than 5,000 locations and 16,000 ATMs nationwide. They offer different accounts from checking to investment accounts.
Continue reading below to see a side-by-side comparison between the two banks, so you can see which one offers the services you need the most
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| Citibank | Bank of America | |
| Locations | 700 Citibank branches across 13 states(Mostly in California and New York) | Over 5,000 locations (Locator) |
| ATMs | 2400 ATMs across the country.Also works at all MoneyPass ATMs | Over 1,800 ATMs |
| Savings | 3/5 | 3/5 |
| CD | 3/5 | 2/5 |
| Checking | 3/5 | 2.5/5 |
| Money Market | N/A | N/A |
| Customer Service | 4/5 | 4/5 |
| Mobile App | 4.5/5 | 4.5/5 |
| Pros | -Perks for high balance customers -Many fee-free ATMs -Global presence |
-National availability -Extended customer service hours -Full service bank |
| Cons | -No free checking option -Higher balance requirements -Low savings APY |
-No free checking option – Low interest rate -Many miscellaneous banking fees |
| Bottom Line | Citibank is offers credit cards and banking services, but it’s more geared towards people who have high balances in their deposit account. | Bank of America operates nationwide offering many account options like checking, savings, and more! |
Citibank Promotions
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Bottom Line
Which Bank is Better: Citibank or Bank of America?
In summary:
- Citibank is different compared to other banks because they only offer a package of both checking and savings account when opening an account. Citi can be especially beneficial for those who travel or need access to a large ATM network.
- Bank of America has many account options and their user friendly interface and mobile app is noteworthy. They offer lower interest rates!
Enhance your banking experience with a Citi credit card!
For other banking options, see our list of the best bank account bonuses & savings account offers.
After many years of disappointing service from Bank of America, I closed my accounts and credit cards with Bank of America. Bank of America is not interested in retail customers and, has closed the local branch.
Citi Bank has all my business.