Farfetch agreed to pay $4 million to resolve a class action lawsuit claiming it violated California law by recording phone calls without first obtaining caller consent.

Plaintiffs in the class action lawsuit claim they were not warned their calls would be recorded when they placed phone calls to Farfetch’s customer service telephone number. This allegedly violated California’s call-recording law that requires all parties to a call to consent to record.

Farfetch is a website and mobile app that sells luxury clothing, accessories and beauty products. Farfetch shoppers may also enjoy products from Bebe.

Farfetch hasn’t admitted any wrongdoing but agreed to a $4 million settlement to resolve the call recording class action lawsuit.

Table of Contents

Farfetch Call Recording Class Action Lawsuit

Who’s Eligible:
- California residents who placed a phone call to Farfetch’s customer service telephone number (646-791-3768) between April 1, 2019, and Aug. 3, 2020, and were not informed that their call may be recorded
Estimated Amount: $125 per call (estimated)
Proof of Purchase: Proof of phone calls (if disputing the number of calls)
Claim Form Deadline: 06/11/2023
Case Name & Number:
- Walter, et al. v. Farfetch.com U.S. LLC, Case No. 30-2020- 01139875-CU-BT-CXC, in the California Superior Court for Orange County
How to file a claim:
- Head over to the Claim Form.
- Read over the claim form to see if you are eligible.
- Complete the claim form with your info.
- Submit your claim form to receive your potential award!

File a Claim

(Click here to file a claim)

Bottom Line

Don’t forget to take a look at our full list of Class Action Lawsuit Settlements! Be sure to give our list of No-Proof Class Action lawsuit to see other settlements you may qualify for.