If you want to learn How to Change Your Chase User ID, simply follow this guide.

Luckily, Chase allows you to change your online account ID any time you want. Continue reading to find out how to change your Chase ID.

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Table of Contents

How to Change Your Chase User ID

Whether you’re using Chase.com or the mobile app, you can change your login information easily.

Update User Name on Desktop

Log in to Chase.com.
Click the Person Icon at the top right of the home page.
Locate the “Profile & Settings” section and click on the the link that says “Overview“.
Select “Sign-in & security” to update your username or password.
Enter your new User ID into the “New User ID” text box.
Submit your changes and you have a new username.

Update Username on Chase Mobile App

Sign into the Chase Mobile App.
Click the Person Icon at the top right of the home page.
Select “Profile & Settings” section and click on the the link that says “Settings“.
Go to “Sign-in preferences”.
Edit username or Touch ID.
Click “Save” to apply these changes.

With the Chase Mobile® App you can enjoy features such as finding a Branch or ATM, requesting a Stop Payment, Chase QuickPay for Money Transfers, or Chase QuickDeposit.

User ID Requirements

There are requirements regarding your new account ID. While the restrictions aren’t as serious as your password change, simply follow these rules to get your new User ID accepted.

Must be 8-32 characters long
Must include at least one letter and one number
Cannot be the same as your Password
Cannot be the same as your email address
Cannot include special characters (&, %, *, etc.)
Must be unique to the account

Bottom Line

If you need to change your User ID for Chase, this guide is perfect for you! Chase makes this process really simple and easy for customers, so just follow the steps above to get started on changing your Chase User ID.

If you don’t have a bank account, head to our full list of Chase Checking Promotions for a detailed review of the best chase accounts.