If customer service is the most important aspect to you when looking for a bank, then SunTrust Bank is here to assist you. To find out if SunTrust Bank is right for you, continue reading the review below.
SunTrust Bank has been around since 1891. Being a major regional bank that operates in southeastern United States, they have more than 1,400 branches and 2,100 ATMs available.
In addition to their very welcoming customer service, they offer interest rates comparable to “big banks,” but have a lot of options to choose from.
They’ve also recently introduced their onUp Movement to help consumers be more financially responsible.
Checking Account Options
Each SunTrust Bank checking account comes with a no-fee online bill pay, no-fee mobile banking and acces to more than 2,000 of their fee-free ATMS.
Along with those, each account also comes with a cash-back bonus if you have a SunTrust Cash Rewards credit card.
Unfortunately, this account in not interest bearing, but you won’t have to worry about overdrafts if you use your Visa debit card.
If you don’t have enough funds in your account, the Visa debit card transaction is declined.
This account also includes a reduced NSF fee.
You also need a minimum $3,000 in order to waive the monthly maintenance fee.
This account requires an average daily balance of $500 to waive the monthly maintenance fees.
You can also waive the fee with 10 banking transactions per month or at least $500 in direct deposits each month.
However, this account also doesn’t earn interest.
This account is interest bearing. You can waive the monthly maintenance fees by having an average $2,000 balance or $2,000 in monthly direct deposits.
You may also have the fee waived if you have $10,000 in combined deposit, mortgage, and loan accounts with SunTrust Bank, have a business account with SunTrust, or have a SunTrust mortgage on automated payments (SurePay).
This premium checking account offers free checks, unlimited refunds of the charges for use of a non-SunTrust ATM, and access to up to four Essential Checking accounts with no service fee.
You also have the option to get reimbursed on up to three overdraft/returned item fees in a 12-month cycle.
This account does earn interest, but you’ll need a minimum balance of $25,000 to waive the higher monthly service fee.
Compare Checking Accounts
 • New Chase checking customers enjoy a $300 bonus when you open a Chase Total Checking® account with qualifying activities • Chase Mobile® app - Manage accounts, pay bills, send money to friends with Zelle® and deposit checks from almost anywhere. • Chase Overdraft AssistSM – no overdraft fees if you’re overdrawn by $50 or less at the end of the business day or if you’re overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day* • Help keep your money protected with features like Zero Liability Protection, fraud monitoring and card lock. • Chase Total Checking includes FDIC insurance up to the maximum amount allowed by law. • With over 4,700 branches, Chase has the largest branch network in the U.S. plus access to more than 15,000 ATMs. • Open your account online now • Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit locator.chase.com. *With Chase Overdraft AssistSM, we won’t charge an Overdraft Fee if you’re overdrawn by $50 or less at the end of the business day OR if you’re overdrawn by more than $50 and you bring your account balance to overdrawn by $50 or less at the end of the next business day (you have until 11 PM ET (8 PM PT) to make a deposit or transfer). Chase Overdraft Assist does not require enrollment and comes with eligible Chase checking accounts. |
Savings Account Options
SunTrust Bank has few savings account options, but each offer some decent benefits.
This account can be opened with as little as $0.01. The account can also be fee free when you sign up for eStatements rather than paper statements.
This account must be linked to a Select Checking or Signature Advanced Checking account to be eligible for their 1% annual bonus ($25 max).
It also does come with a hefty monthly service fee, but you can waive it with a monthly automatic transfer of $25 from a SunTrust checking account, or a $1,000 average daily balance.
This is a tiered savings account meaning the more money you put in it, the higher the interest rates you’ll earn.
You can waive the monthly service fee with a $5,000 minimum daily balance or $100 automatic transfers from a SunTrust checking account.
The account does come with checks, however only six withdrawals can be made per billing cycle.
Compare Savings Accounts
 Open a Discover® Online Savings Account for all these features: • Earn $200/$150 Bonus with promo code LOP325 by 9/11/2025 • Earn high interest rate of 3.70% APY • No minimum opening deposit, no minimum balance requirement, and now no fees • Interest on Discover Online Savings Accounts is compounded daily and credited monthly • Manage your account online or with the Discover mobile app • FDIC insurance up to $250,000 • See advertiser website for full details To qualify for Bonus: Apply for your first Discover Online Savings Account, enter Offer Code LOP325 at application, deposit into your Account a total of at least $15,000 to earn a $150 Bonus or deposit a total of at least $25,000 to earn a $200 Bonus. Qualifying deposit(s) may consist of multiple deposits and must post to Account within 45 days of account open date. Maximum bonus eligibility is $200. What to know: Offer not valid for existing or prior Discover savings customers. Eligibility is based on primary account owner. Account must be open when bonus is credited. Bonus will be credited to the account within 60 days of qualifying for the bonus. Bonus is subject to tax reporting. Offer ends 09/11/2025, 11:59 PM ET. Offer may be modified or withdrawn without notice. Due to new customer funding limits, you may wish to initiate fund transfers at your other institution. For information on funding, see FAQs on Discover.com/Bank. |
CD Account Options
SunTrust has a general, promotional CD you can open, but you’ll need a minimum of $2,000 to open each. The CD rates range from 6 months to 58 months. Their CD terms last from 7 days to 10 years as well.
Compare CD Accounts
 • Available nationwide online, Discover® offers CDs with some of the highest & most competitive rates! with select terms as short as 3 months up to 120 months • Rates ranging from 2.00% APY up to 4.00% APY. • Opening a Discover Bank Certificate of Deposit is extremely quick and easy. • Funds on deposit are FDIC-insured up to the maximum allowed by law. • Get started and open a Discover CD in 3 easy steps. |
Reasons to Bank with SunTrust Bank
- An essential checking account be can be opened for free. SunTrust provides qualified students with this free checking account for up to five years. You must be able to prove active enrollment in high school, college, or trade school in order to be eligible.
- You can earn cash back on your purchases. If you use your SunTrust Visa Debit card, you may earn cash back on certain purchases.
- Gain access to up to 18 months worth of your statements. Perfect for reducing cluttered papers while trying to organize financing for taxes.
- They have online banking. Pay bills, transfer funds, or pay friends/family all through your mobile device.
- SunTrust’s onUp Movement helps their customers be more financially responsible and confident with their money, and you can join the movement by clicking here.
- You can use various payment methods. Apply pay, Samsung pay, Fitbit Pay, etc.
- The SunTrust Visa Debit card comes with a Zero Liability promise. If someone steals your card or hacks into your account, you may not be responsible for the charges. You should report the charges right away, though, to ensure that you receive this protection.
Reasons Not to Bank with SunTrust Bank
- SunTrust’s website isn’t the most reliable. You can’t really find out the interest rates on their website. Instead, you will have to go into a branch or contact a representative by phone to find out the rates.
- You must reside in the Southeast to take advantage of the SunTrust bank accounts. The limited number of ATMs and branches they have make it a viable option only for those who live within the immediate area of their locations.
- If you’re looking for a bank with the highest rates, you may want to look elsewhere.
SunTrust Bank Routing Number
SunTrust’s routing number is 061000104. You can also find this number located at the bottom left corner of your SunTrust Bank check.
Contact Customer Service
Reach SunTrust Bank’s Customer Service at 1 (800) 786-8787.
How SunTrust Bank Compares
- Chase Bank: Chase is one of the biggest banks in the U.S and offers just about almost everything. Compared to its other competitors, Chase offers much more checking account options.
- Wells Fargo: has an even further national reach, as they operate in 39 states and have more than 13,000 ATMs. Wells Fargo offers customer service 24 hours a day, which some people prefer. They also have a variety of interest-bearing and interest-free checking accounts, with ways to waive the monthly service fee.
- BB&T Bank: Just like SunTrust Bank, they offer a wide variety of checking and savings accounts for you to choose from. If you’ve heard of BB&T Bank before, you probably know that it’s the go-to bank on the East coast.
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Bottom Line
If you prefer a smaller, personal bank that will know your name when you walk into the branch, SunTrust could be a good option if you live near one.
Before you settle down, be sure to read the fine print to understand the different rates and fees you may be paying – as you should for any bank you sign up for.
However, keep in mind that when you look for a checking or savings account be sure to look into all the fees charged. Don’t focus on the interest rate alone, but on what the account will cost you overall.
If you’re interested in banking with SunTrust Bank, see our list of the latest SunTrust bank bonuses! For more options from a variety of banks, see our list of the best bank promotions!
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