The settlement will benefit anyone residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a ticket through Vivid Seats to an event that, at any time between Sept. 29, 2016, and April 1, 2021, was cancelled or was postponed or rescheduled and has not yet occurred. You may be eligible for a potential award from the Vivid Seats Event Cancellation Class Action Lawsuit!
According to the class action, the plaintiffs claim that Vivid Seats of retroactively discontinuing its long-standing “100% Buyer Guarantee,” which provides ticket buyers with a legally required full cash refund, early in the coronavirus pandemic.. So if you are eligible, file a claim by November 10, 2021 to receive your potential award!
Vivid Seats Event Cancellation Class Action Lawsuit
- Claim Form Deadline: November 10, 2021
- Who’s Eligible: Anyone residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a ticket through Vivid Seats to an event that, at any time between Sept. 29, 2016, and April 1, 2021, was cancelled or was postponed or rescheduled and has not yet occurred.
- Estimated Amount: Varies
- Proof of Purchase: No proof of purchase necessary
- Case Name & Number: Nellis, et al. v. Vivid Seats LLC, Case No. 1:20-cv-02486 in the U.S. District Court for the Northern District of Illinois, Eastern Division
(Click here to file a claim)
How To File a Claim
- Head over to the Vivid Seats Event Cancellation Claim Form.
- Read over the claim form to see if you are eligible.
- Complete the claim form with your info.
- Submit your claim form to receive your potential award by November 10, 2021!
![]() |
![]() |
Bottom Line
The settlement will benefit anyone residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a ticket through Vivid Seats to an event that, at any time between Sept. 29, 2016, and April 1, 2021, was cancelled or was postponed or rescheduled and has not yet occurred. You may be eligible for a potential award from the Vivid Seats Event Cancellation Class Action Lawsuit!
If you are eligible, file a claim by the deadline to receive your potential award! Don’t forget to take a look at our full list of Class Action Lawsuit Settlements! Be sure to give our list of No-Proof Class Action lawsuit to see other settlements you may qualify for.
When customers attempt to secure tickets for entertainment events, within a very short period, sometimes only seconds, they are “sold out“. By going to 3rd party vendors (often affiliated with the original ticket seller), many seats are available, at an increased price. The demand is there so it is paid by customers to secure a ticket, not knowing they are in violation of the BOTS ACT of 2016.
Money is made from high resell fees by ticket brokers, sometimes selling the same ticket multiple times. Additional resell opportunities exist when events, that should be cancelled, are instead marked as postponed. The longer they are postponed more opportunities exist to resell of the ticket, again and not just within their own organization(s), they utilize other organizations besides their own subsidiaries. Many factors are associated with any delay in events and the longer the “postponement” the more resell opportunities exist…and the ticket brokers know this! According to news articles throughout 2018, there may be multiple accounts set up by people, some affiliated with ticket brokers and venues, through credit card companies and pay sites that permit multiple accounts, to purchase more tickets than may be allotted to individual accounts, in violation of the BOTS Act.
Except for resell fees paid to ticket brokers, individual profits from ticket resell transactions may nearly all go unreported for Federal and State taxes involving billions of unreported income each year.
Many tickets are bought by individuals, resell companies, including their own subsidiaries and employees using multiple pay sites like Paypal for “separate accounts. As an example, PayPal allows a consumer account and a business account. So you can buy up to 56 concert tickets going through PayPal and not appear to violate a concert that has a four ticket purchase limit. To extend that example Vivid Seats accepts Google Wallet, Apple Pay, Paypal, Paypal Credit, Android Pay, and credit cards so they can resell and purchase very large blocks of tickets from one individual, company, subsidiary, even for themselves, yet continue to appear to follow the four ticket purchase limit. Several companies do this with self-proclaimed impunity. Discovering violations may be as easy as to subpoena a list of tickets sold by VIVID SEATS, with a list of where VIVID SEATS got the tickets and how much they paid the seller. A popular concert like Blake Shelton concert in Omaha, NE would be ideal to begin an investigation as violators of BOTS ACT of 2016 target popular events. You will notice the most popular events during this pandemic were “postponed” because the ticket brokers enforce their refund policy legally through a linguistical distinction between “POSTPONED” and “CANCELLED”. The ripple effect (multiple companies, pay sites, individuals) to refund money they amassed in violation of BOTS ACT of 2016 would be overwhelming. Getting sued is part of their business model.